Shift Manager Rochester

Shift Manager

Full Time • Rochester
Our Purpose
Perkins is unique in their communities; a special bond grows between team members in the restaurants and members of the community, a bond not seen in most other chain restaurants.  Our Company Purpose reflects this unique element of the Perkins dining experience:
Bringing Friends and Families Together, over Delicious Food, Served from the Heart.
Our Values
  • Commitment to Excellence
  • Work Hard
  • Teamwork
  • Make a Difference
 Position Overview
The Shift Manager will oversee the day to day management of each shift in the restaurant. The incumbent will be responsible for delegating tasks, supervising restaurant staff, and problem-solving on the job. This person will be expected to provide excellent customer service and will be a strong teammate to our franchise partner. 
Responsibilities:
  • Manage each shift and the issues that occur during the shift such as tardy employees, customer complaints, food delivery, etc.  
  • Ensure that each customer is completely satisfied during their visit. Customer satisfaction is your number one priority.
  • Complete all daily paperwork at the unit level including red book information, shift inventories and all other necessary paperwork to insure the profitability of the unit.
  • Maintain the highest standards of cleanliness and sanitation in your unit at all times.
  • Enforce all brands standards, company policies and procedures.
  • Represent the company, with professionalism at all times. Treat all employees with dignity and respect.
  • Train all levels of staff in proper operations of the unit for POS systems, back of house functions to all levels of front of house operations including Customer Service and all positional duties (as needed and constant).
Qualifications:
  • Ability to communicate effectively with all hourly associates
  • Ability to cover all shifts during the normal operation of the unit
  • Previous restaurant experience required
Benefits & Perks:
  • Competitive Pay
  • Comprehensive Health Benefits
  • Flexible Schedule
  • DeVry University Educational Discounts with complimentary laptop for Employees & dependents 
 
 
Disclaimer
This job description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job.  It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development and compensation.  As such, the employee may perform other duties and responsibilities as required.
 
 
Compensation: $17.00 - $18.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

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BENEFITS

Health Benefits
Medical, Dental, Vision, Wellness Program, Life Insurance, Disability Insurance
Financial Benefits
401k, Health Savings Account
Lifestyle Benefits
Employee Assistance Program, Employee Discount Program, Vacation/PTO, Travel Accident Insurance
Education Benefits
Discounted Tuition, Waived Application Fee, Deferred Tuition, Complimentary LapTop & More!
Work today, get paid today!
We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.
WE GIVE BACK
For over three decades, Perkins has enthusiastically supported Give Kids The World. We support Give Kids The World not only for the joy it brings these stricken children and their families, but also for its stewardship of our contributions.